At Swany Agencies, customer satisfaction is our priority. The following refund policy applies:

1. Eligibility for Refund

Refunds will be issued in the following cases:

• Incorrect delivery of products (wrong type or quantity).
• Defective or damaged products upon delivery.

2. Non-Refundable Conditions

Refunds are not applicable for:

• Change of mind after purchase.
• Delays caused by external factors (e.g., transportation strikes, natural disasters).

3. Refund Process

• Submit a refund request within 10 days of delivery by contacting us at info@nontradecementsupply.com.
• Provide proof of purchase, along with photos/videos of the defective product.
• Upon approval, refunds will be processed within 2 business days via the original payment method.

4. Contact for Refund Queries

• Email: info@bulkcementbooking.in
• Phone: +91 00000000000